A Balanced Approach

Having a strong understanding of the Balanced Scorecard methodology, we were asked to lead a team of senior government employees through the introduction of the inaugural strategic tool. A specialized work area, the employees required additional support to transition from the current planning process to the more balanced approach. In addition, significant support for employee [...]

Advertisements

A Change in Location

One of the most difficult changes within any organization is relocation of staff. On several occasions, we have had the opportunity to work with a client undergoing some level of relocation. Whether the change was between buildings or between floors, the resistance is the same. We recognize that employees are uncomfortable with ambiguity and approach [...]

Demonstrating Value for Clients and Customers

Customers expect value for dollars, and through a fee and operational review, we worked with our client to define specific performance requirements, implement the changes to existing systems and processes, track actual results against targets and report to industry. We worked with a large team made up of key stakeholders from throughout the organization. Using [...]

Performance Measurement Tools

Working within the municipal government environment, a unique environment given the context of growth in Saskatchewan, we were well positioned to provide strategic advice related to the implementation of the Balanced Scorecard and effectively developed performance measurement tools for high profile projects, employee engagement plans and numerous change management initiatives.

Leading Community and Employee Engagement

In preparation for a pending merger between like-minded organization, we played the lead role in the development of employee and community engagement plans which saw over-whelming support for the merger and real improvements in financial growth and viability.