The successful merger and integration of both systems and people was the first priority in working with our client to bring data together from four different technology systems. As we were responsible for communications and change management leading up to the systems merger and on site communication the day of the integration, we joined the team of … Continue reading Successfully Integrating People and Technology
The evolution of technology and online services required our client to move additional services to the web, however the confidential nature of their business required the utmost security and confidentiality. We worked with our client to create a series of five websites, one for each line of business, an intranet and an online portal. We … Continue reading Consultative Development
Having a strong understanding of the Balanced Scorecard methodology, we were asked to lead a team of senior government employees through the introduction of the inaugural strategic tool. A specialized work area, the employees required additional support to transition from the current planning process to the more balanced approach. In addition, significant support for employee … Continue reading A Balanced Approach
One of the most difficult changes within any organization is relocation of staff. On several occasions, we have had the opportunity to work with a client undergoing some level of relocation. Whether the change was between buildings or between floors, the resistance is the same. We recognize that employees are uncomfortable with ambiguity and approach … Continue reading A Change in Location
Working with a post-secondary client, we were afforded the unique opportunity to lead the launch of a new communication mechanism. A diverse team made up of scholars and front-line staff, we delivered a high-impact product reaching a specific audience resulting in increased enrollment and attendance immediately.
Customers expect value for dollars, and through a fee and operational review, we worked with our client to define specific performance requirements, implement the changes to existing systems and processes, track actual results against targets and report to industry. We worked with a large team made up of key stakeholders from throughout the organization. Using … Continue reading Demonstrating Value for Clients and Customers
Established a new, not for profit, charitable organization to support responsible gaming in Saskatchewan. Develop a plan to increase awareness, reiterate the importance of industry social responsibility and influence government decisions regarding gaming policies. Worked with a ten member Board of Directors, and in collaboration with industry, government and suppliers.